We're here to help. Reach out any way that's convenient.
How do I restore my photos? Open the EverydayBackups mobile app, tap "Browse & Restore Files," select the device to restore from, and choose what to recover.
I lost my phone — can I get my photos back? Yes. Install EverydayBackups on your new device, sign in with the same email, and your vault will be available for restore.
How long does a restore take? Cold-storage thaw takes approximately 12 hours. You'll be emailed once your archive is ready to download.
Is my data encrypted? Yes. All files are encrypted on your device before they ever leave your phone or PC. Only you hold the key needed to decrypt them.
Need urgent help with a backup or restore? Email us with your account email and a brief description — we typically respond within one business day.