Account & Data Deletion
At EverydayBackups, we respect your right to privacy and your right to be forgotten. If you wish to permanently delete your account and all associated data, please follow the steps below.
How to Request Data Deletion
You can request the deletion of your account and data at any time through your customer dashboard or by contacting our support team directly.
Option 1: Through your Dashboard (Recommended)
- Log in to your personalized EverydayBackups dashboard.
- Click on the "My Account" link in the top right corner.
- Scroll down to the "Danger Zone" section.
- Click the red "Request Account Deletion" button.
Option 2: Via Email
Send an email from the address associated with your EverydayBackups account to admin@everydaybackups.com with the subject line "Account Deletion Request".
Warning: Account deletion is permanent and irreversible. Once the process is complete, your backed-up files cannot be recovered under any circumstances.
What Data is Deleted?
Upon verifying your request, we will permanently delete the following data within 30 days:
- Personal Information: Your name, email address, phone number, and dashboard login credentials.
- Backup Data: All encrypted files, folders, and system images stored in our cloud vaults.
- Device Telemetry: Connection logs, IP addresses, and hardware identifiers associated with your account.
- Active Subscriptions: Your recurring Stripe billing subscription will be immediately canceled.
Data Retention Policies
While your personal profile and backup data are completely destroyed, we are legally required to retain specific types of data for a limited period:
- Financial Records: Transaction history and payment receipts processed via Stripe are retained for up to 7 years to comply with local tax and accounting laws.
- Security Logs: Basic server access logs (which may contain your IP address at the time of the deletion request) are kept for up to 90 days for cybersecurity auditing purposes before being automatically purged.
If you have any questions regarding this policy, please contact us at admin@everydaybackups.com.