Privacy Policy
At EverydayBackups, we take your privacy and data security seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and backup services.
1. Information We Collect
- Account Information: When you register, we collect your name, email address, and contact number.
- Billing Information: Payments are processed securely through Stripe. We do not store your full credit card details on our servers.
- Device & Usage Data: To provide our service, we collect telemetry data including your device hostname, IP address, backup statuses, storage usage, and error logs.
2. Your Backup Data (Zero-Knowledge Encryption)
The files and folders you back up using our software are encrypted locally on your device before they are uploaded to our secure cloud vaults. We do not have the encryption keys and cannot view, read, or access the contents of your backed-up files.
3. How We Use Your Information
We use the collected information strictly to:
- Provide, operate, and maintain our backup services.
- Process transactions and send related billing information.
- Send technical alerts, updates, and administrative messages.
- Respond to your customer service requests.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates. We may disclose information if required by law or to protect our rights.
5. Cookies and Tracking
Our website uses "cookies" to enhance user experience, such as keeping you logged into your dashboard and remembering your Multi-Factor Authentication (MFA) trusted devices. You may choose to set your web browser to refuse cookies, but note that some parts of the site may not function properly.
6. Changes to This Privacy Policy
EverydayBackups has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage users to frequently check this page for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
EverydayBackups
Email: admin@everydaybackups.com
Phone: (850) 807-9991